WHEN TO COLLECT AND BE FITTED
Tuesday 6th June |
8:30am - 6:00pm |
Wednesday 7th June |
8:30am - 4:30pm |
Thursday 8th June |
8:30am - 4:30pm |
Friday 9th June |
8:30am - 4:30pm |
Note: Anyone can collect your regalia. They need to know your height and head circumference in centimeters, your Student ID number and qualification. Please print and bring your invoice when collecting and returning regalia.
WHEN TO RETURN REGALIA
Monday 12th June |
8:30am - 4:30pm |
Tuesday 13th June |
8:30am - 6:00pm |
You must return regalia by Tuesday 13th June 2017 by 6:00pm. Anyone can return your regalia on your behalf.
Ask our staff if you'd like to purchase a PREPAID COURIER BOX to send regalia back, starting from $12.00
TERMS AND CONDITIONS
Returns and Late Fees
You agree to return the regalia in good condition, otherwise you agree that you will be charged the following fees:
1. Late fees at the original hire rate per every day late; and/or
2. Damage fees at the cost of repairing the item; and/or
3. Replacement fees at the cost of replacing the item.
The replacement and late fees for any items not returned will be forwarded to a debt collection agency seven days after the final reminder being sent to you.
You agree that if any charges are passed on to a Debt collection agency you will be liable for their fees and recovery costs.
Cancellations and charges
There is a service charge of $10.00 for a cancelled order.
If you cancel your booking, it will be done at least one week before your ceremony, otherwise you will not be refunded your payment.
Disputes
Where a dispute arises out of the hire and/or return of regalia, you agree to advise Academic Dress Hire of this dispute within seven days of it occurring. If the parties are unable to resolve the dispute, you agree that Academic Dress Hire may refer this dispute to the Disputes Tribunal for resolution.
Purchase of Regalia
All payments for regalia are completely non-refundable upon purchase.